Returns

Conditions for Returning an Item

Items can only be returned seven days following receipt by purchaser.

The product must be in PERFECT UNUSED CONDITION and packed in all original packaging, both internal and external, with instruction booklets.

Only Clear tape can be used to re-seal the packaging.

We must receive the product back within 7 calendar days of authorisation of return.

If the returned item is found to be used, damaged or the packaging (internal or external) not suitable for re sale - then any refund or exchange will be refused and will only be returned to the customer once all shipping costs are paid.

If there is nothing wrong with the item, then items returned are at your own expense.

Conditions for Us Collecting an Item

If we arrange collection for your item, and DPD fails to collect because the item is not packaged properly or you are not there when DPD turns up, we will incur a charge of £15.00 which we will pass onto you.

We would ask that you clearly display your order reference on the outside of the box for quick processing.